If a project is too complex to understand when it begins, how do we to plan for its completion? The answer is to view the project as a changing collection of complex problems. To be successful, a project organisation needs to operate as a problem-solving team that learns its way through the delivery of the project.
What can project managers do to support problem solving and learning behaviour in their teams? We will explore the social factors that enable teams to achieve “group flow”, why brain-based diversity supports constructive task conflict and finally the leadership style that is best suited to support day-to-day problem solving on projects.